Returns
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 working days.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@picklitter.com and send your item to: Picklitter, 8 Bailey Close, Hadleigh Road Industrial Estate Ipswich GB IP2 0UD.
Shipping
To return your product, you should mail your product to: Picklitter, 8 Bailey Close, Hadleigh Road Industrial Estate Ipswich GB IP2 0UD
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
When returning an item, you should consider using a trackable shipping service or purchase shipping insurance.